Focus Survey

The Systems and Performance Improvement Department wants our readers satisfied with the publications we provide.

If you would like follow-up or to discuss issues concerning this survey, please provide your name, phone and /or e-mail so that we may contact you. Otherwise, your responses are anonymous. All questions are optional.
Answer Point-Scale Key:
1 = Poor / Very Unsatisfied
2 = Needs Improvement / Somewhat Unsatisfied
3 = Neutral / No opinion
4 = Good / Satisfied
5 = Excellent / Very Satisfied

Please include comments and suggestions!

1. What do you think of FOCUS magazine?


2. How do you rate our contributing authors?


3. Has the quality of FOCUS improved in the past 4 issues?

Please comment on the following questions.

4. In your opinion, what changes would improve FOCUS?

5. What items in FOCUS are most meaningful for you?

6. What items should be discontinued?

7. What items would you like to see added?

8. What business operations would you like to see highlighted in future issues?
 
9. Does FOCUS provide you relevant information?
 
10. Does FOCUS effectively introduce you to the business operations of Ergon companies?
 
11. Has FOCUS made you think more highly of Ergon companies and affiliates?
 
12. Are you an external customer of an Ergon-affiliated company
 
13. Have you read the online version of FOCUS?
 
14. With how many others do you share or route your copy of FOCUS?
 
15. If you are an employee of Ergon, Inc. or an affiliate, please select which segment:
16. If other:
 


Additional Comments:


OPTIONAL: Please contact me for follow-up and further discussion