FOCUS Magazine

It takes a confident manager to pursue the new performance improvement (PI) audits offered by Ergon’s System & Performance Improvement Department. These audits “dig deep into details,” as bottom-line assessments that verify an organization’s compliance with the exact steps and sequences of their own operating procedures. These audits typically are requested by managers of organizations [...]

Lion Oil Company might not the biggest player in oil refining, but it’s unquestionably one of the best. Owned by Ergon, Inc. and other shareholders, this small refinery in El Dorado, Arkansas is one of the world’s most reliable suppliers of quality petroleum products. Lion Oil produces 500 million gallons of gasoline, 375 million gallons [...]

“BAM!” That’s the playful exclamation as Lion Oil Company’s emergency response employees throw down any of fifteen rescue knots, challenging teammates to inspect. Unit Operator Spencer Callaway describes, “The competition among ourselves has been one of the best motivators to improve our skills.” Aside from accuracy and integrity of rescue knots, they also race each [...]