FOCUS Magazine

In this article we’re going to discuss nonconforming product.  The requirements for controlling nonconformities are simple and make good business sense.  There is a great deal of flexibility in the standard for the implementation of processes to control nonconformities.  Whatever those processes are, they have to be documented in a procedure.  Control of nonconforming product [...]

In this article we’re going to discuss monitoring and measurement. Monitoring and measurement of the management system, processes, and products are necessary to evaluate and improve a company’s performance. In addition, monitoring and measurement allow a company to identify areas that require corrective action and to determine the root cause(s) of such problem areas. Monitoring [...]

History and Overview During the several issues of FOCUS, we will be presenting the requirements of the ISO 9000 standard. The intent is to give you, the reader, a better understanding of the concepts of the standard that Ergon has adopted to organize and document the management systems of Ergon companies and corporate departments. In [...]

Clause Eight: Measurement, Analysis and Improvement Throughout the ISO 9001 standard, planning has been an underlying theme, if not a direct requirement.  Clause 8 is yet another set of requirements addressing planning–planning for both conformity and improvement of processes, products, and the entire management system.  Clause 8 takes into consideration and addresses the use of [...]